FAQ

What size are the prints?
The prints are 70cm H x 50cm W.

Can the prints be framed?
Yes they can, just the same as paper prints. You can buy a 70cm x 50cm frame from your local Spotlight Store HERE They are available in black, white & natural.

Are the colours online exactly the same as the physical print?
Screen colours can vary on different computers. There may be a slight colour variation to what is displayed on your screen.

Where do the designs come from?
All designs are exclusively created by Me :).

Can you do multiple births i.e twins on one Data Print?
Yes I can certainly design that for you. Simply checkout as normal with one babies details and leave the other babies details in the notes section at checkout or email them to me HERE

How long does delivery take?
You can see all shipping info HERE.

Where are you located? 
Hobart. Tasmania, Australia.

Do you offer gift wrapping?
Not at this stage but the prints come beautifully packaged in a box that can be given as a gift :).

Can I return my poster?
Due to the unique & customised nature of the prints I am unable to accept returns unless they are deemed faulty. If you have any queries or concerns with your print please do not hesitate to contact me at thelinenprint@gmail.com

I've made a mistake in my order, can you change it?
If you have made an error when ordering, please email thelinenprint@gmail.com as soon as possible to ensure it can be amended before the print is created.

Is my payment secure on your website?
Yes, all of our payments are secured using Shopify payments, PayPal & Afterpay. Afterpay is available on all orders. 

What payment options do you offer?
You can pay with Visa, Mastercard, PayPal & Afterpay.

Do you have gift cards?
Yes I do, you can shop Gift cards HERE

I want a different colour in the Data Print, is this possible?
Yes I can create colours to suit your needs, please email me on thelinenprint@gmail.com to arrange.

My print has a small white spot on it? is this faulty?

Printing on a natural fibre is prone to imperfections such as tiny knots called slubs in the fabric’s woven structure generated during the weaving process.  They are inherently part of the structure of the fabric. Some slubs may become dislodged in the printing process or afterwards.  This is not a printing flaw, but due to the nature of the product. Quality checks are completed before and after printing to check the product passes standards. The acceptable textile printing industry defect tolerance threshold is 3%. Some small white spots on the final print do not fall within a printing flaw defect.

Care instructions
Your print is carefully made from 100% premium cotton. It may become creased once packaged. This can be easily resolved by ironing or steaming on the reverse side.

Each print is heatset after printing.